Get 10% Off – Use Code: JC10
Get 10% Off – Use Code: JC10
At Jacket Craze, we are committed to transparent and reliable shipping. We deliver worldwide through trusted courier networks, ensuring every package is handled with care and precision.
Every order is made to order at our production facility. Please allow 3 to 5 business days for processing and quality inspection before your item is dispatched. You will receive a confirmation email with your tracking number once your order ships.
Estimated delivery times after dispatch:
| Region | Estimated Delivery |
|---|---|
| USA & Canada | 13–16 business days |
| Europe | 12–15 business days |
| Australia | 13–16 business days |
| Asia | 10–13 business days |
| Africa | 13–16 business days |
Total wait time = Processing (3–5 days) + Delivery time above.
Please note: Delivery windows may extend during peak seasons or due to carrier delays beyond our control.
We ship via internationally recognized carriers including DHL, FedEx, and UPS. Your tracking number will be sent to your email as soon as your order is dispatched.
International shipments may be subject to import duties or local taxes upon arrival. These charges are not included in your order total and are the responsibility of the customer. Jacket Craze does not control customs fees or delays.
Please ensure your shipping address is accurate before completing your purchase.
Address corrections must be requested within 24 hours of purchase. Email us at support@jacketcraze.com with your order number and the corrected address.
If you are unavailable at the time of delivery, an authorized person may sign for the package, or you may use your tracking link to reschedule delivery with the carrier.
Items may be returned within 30 days of delivery in accordance with our Return & Exchange Policy. Return shipping costs are the customer’s responsibility, except where the item received is defective or incorrect. To begin a return, contact support@jacketcraze.com with your order number.
We currently do not ship to conflict zones, sanctioned regions, or remote locations where carrier service is unavailable. If you are unsure whether we deliver to your area, please contact us before placing your order.
